Procure-to-Pay Project

The Office of the Chief Financial Officer (OCFO) has completed development of a 5-year strategic plan to clarify the office’s role and set priorities. Campus partners highlighted procurement as a critical area for improvement, prompting a closer look at Georgetown’s complex “Procure-to-Pay” (P2P) process.

During fall 2024, the OCFO conducted extensive “listening and learning” sessions to document the current state of P2P standards and benchmark industry best practices. In spring and summer 2025, the focus shifted to assessing findings, analyzing opportunities, and taking action. This work included reviewing recommendations and gathering feedback to inform implementation planning.

We are now preparing for the transition to a center-led P2P model. Under this model, strategic decisions on policy, processes, and tools will be set centrally, while campus-level finance teams, with clearly defined roles and responsibilities, will handle transactional work. After completing the foundational implementation work, broader organizational changes will begin in early 2026.
These updates are designed to strengthen customer service, simplify processes, improve training and information sharing, and generate cost savings.

Project Updates and Announcements

December P2P Implementation Update

December 16th, 2025

Dear Colleages, As part of the ongoing Procure-to-Pay (P2P) process review, a timeline view of the working group’s objectives and milestones has been created.  As it stands, the working groups…

September Procure-to-Pay Project Update

September 25th, 2025

Final Update – September 2025 Project Timeframe: August 2024 – September 2025, OCFO & BDOG P2P Project Conclusion & Next Steps Key Recommendations & Changes: After significant…

June Procure-to-Pay Project Update

June 14th, 2025

Update – June 2025 August 2024 – August 2025, OCFO & BDOG Update 1: Quick Wins Since our last update, we’ve made steady progress, especially on some of the “Quick Wins” — simple…

Implementation and Moving Forward

The current phase of work centers on developing updated policies, systems, training programs, and a clearly defined organizational structure. A series of advisory committees and working groups — each with distinct roles and responsibilities — will guide this effort to ensure it reflects the insights of the staff most directly impacted. Members represent a range of campus perspectives, serve as liaisons to their departments, and support consistent two-way communication throughout the process.

September 2025-February 2026

Objective: Provide high-level strategic direction and ongoing guidance to the Policy, Process & Systems, and Training & Resources working groups, ensuring alignment with the overarching project objectives.

Lead: Sheyna Arthur (Procurement)

Steering Committee Members: Hari Sastry (OCFO), Alyscia Eisen (Main Campus), Willem Roos (Medical Center), Laura Duke (Law Center), Michelle Dee (University Services), Kristen Consolo (OCOO), Jim Angel (Faculty Senate)

September-November 2025

Objective: Review the relevant existing P2P policies and determine gaps, inconsistencies, and areas for improvement.

Lead: Heather Malneritch (Main Campus)

Policy Advisory Committee Members: Frank Maggio (Audit), Joconde Gaubert (Legal/Capital Projects), Caitlyn O’Brien (Law Center), Jim Reisert (Medical Center), Eric Gmitter (Controller), John Kotwicki (Tax), Grace Francesca (JORA), Haewon Park (JORA), Abigail Garcia (Main Campus), Miklos Kertesz (Main Campus), Ian Gallicano (Medical Center), Tahir Duckett (Law Center)

October 2025-January 2026

Objective: Lead the development of standardized process maps for contracts and procurement, ensuring consistency and efficiency across all campuses.

Lead: Jon Hendrix (Accounts Payable)

Process/Systems Advisory Committee Members: Matt McCollough (Audit), Yan Senouf (Legal/Capital Projects), Matt Huters (Procurement), Amy Gilles (Law Center), Mufti Fahm (Medical Center), Andy Scalise (Controller), Melissa Layman (JORA), Alissa Mutter (JORA), Carlos Soto (University Services), Megan May (OCOO)

September 2025-February 2026

Objective: Work with HR to update job descriptions/job titles/reporting structures consistent with the new Center-led structure for P2P.

Lead: Cyndee Pelt (OCFO) & Michelle Healey (BDOG)

January-February 2026

Objective: Develop and update standard training materials with new procurement responsibilities and processes. 
Lead: Tammy Robinson (Procurement)