Contacts
About Our Department
Revenue and Receivables is comprised of 3 distinct units: Revenue, Receivables & Payables Systems, Student Revenue & Receivables, and Customer Account Services.
The Revenue, Receivables & Payables Systems team centrally manages revenue contracts and systems, including payment systems and PCI compliance, and expense report compliance review for Main Campus and University Services. For Revenue Generating Agreements questions, contact customeraccounts@georgetown.edu.
The Student Revenue & Receivables team manages active, inactive and sponsored student receivables, including billing and collections for credit and non-credit students.
The Customer Account Services team manages student accounts customer service, student refunds, cashiering services and check distribution.
Collaborative Partners
Service Center Coordinators play an integral role in ensuring Georgetown meets payment card industry standards by overseeing their various service centers. The coordinators work collaboratively with Revenue and Receivables on items such as the annual PCI audit and keeping staff trained on PCI standards.