About Our Department
Revenue and Receivables is comprised of 3 distinct units: Revenue Management & Systems Team, Student Revenue & Receivables, and Customer Account Services.
The Revenue Management & Systems team centrally manages revenue contracts and systems, including payment systems and PCI compliance.
Assistant Vice President of Revenue, Receivables, and Payables nue and Receivables
Deputy Director of Student Revenue and Receivables
Manager of Sponsored Student Receivables
Manager of Inactive Student Receivables
Manager of Non-Credit Student Accounts
Jacob L Page
Manager of Active Student Receivables
The Student Revenue & Receivables team manages active, inactive and sponsored student receivables, including billing and collections for credit and non-credit students.
Assistant Vice President of Revenue, Receivables, and Payables
Associate Director of Revenue and Receivables Customer Account Services
Manager of Customer Service
Information Specialist / Student Communications
Information Specialist / Check Distribution
Information Specialist / Payment Processing
Manager of Cashiering Services
The Customer Account Services team manages student accounts customer service, student refunds, cashiering services and check distribution.
Coordinator: Victoria Kromer-Crooke
Coordinator: Jon Hendrix
Coordinator: Michael Tschiderer
Coordinator: Kishan Kariawasam
Coordinator: Cora Osborne
Law Center, Continuing Legal Education
Coordinator: Simona Rosu
Coordinator: Abigail Garcia
Office of the CFO
Coordinator: Richard Marea
School of Continuing Studies
Coordinator: Heather Malneritch
School of Foreign Studies, Qatar
Coordinator: Andrew Henley
Service Center Coordinators play an integral role in ensuring Georgetown meets payment card industry standards by overseeing their various service centers. The coordinators work collaboratively with Revenue and Receivables on items such as the annual PCI audit and keeping staff trained on PCI standards.