Additional Services

From time to time, a supplier may not receive a payment issued by Georgetown, requiring Accounts Payable to reissue the payment. The following process should be followed:

  1. The supplier or Georgetown departmental contact provides information about the payment to be reviewed for reissue, either via email to accountspayable@georgetown.edu or via Google Form. We ask that requests include the following information:
    • Supplier name
    • Supplier ID (SUP-#######, if known)
    • Payment amount
    • Payment date (if known)
    • Invoice number(s) (if known)
  2. Accounts Payable analysts will research the payment and provide additional information required about the payments, and if at all possible, will email back the requestor (and the supplier, if different) regarding the preliminary determination, whether and what additional information is needed, and when to expect action.
  3. Reissue requests will be processed as they are received; the timing of a payment reissue will conform to the established settlement schedule.

Note: Paper checks will not be reissued unless they have been outstanding for 30 days. Managers may approve exceptions to this policy due to extenuating circumstances.

Note: This process is intended only for suppliers who:

  • Have identified an overpayment from Georgetown and 
  • Do not expect to submit invoices that will offset the overpayment amount within 90 days.

If the supplier has identified an overpayment from Georgetown and expects invoices to offset that overpayment within 90 days, they should submit a credit memo or other invoice adjustment document to po-invoices@georgetown.edu, listing the PO that was originally charged for their invoice, or to accountspayable@georgetown.edu if there was no PO associated with their original invoice.

Suppliers should be aware that the processing of their repayment will generate an email informing them of a negative-value invoice. This is not indicative of a new payment and is simply the result of a record-keeping entry.

Supplier Repayment

  1. The preferred supplier repayment option is to make repayment online if the supplier has a bank account at a U.S. bank. The supplier will be asked to provide:
    • The amount of their repayment (required)
    • Their name (required)
    • The method by which they originally received payment (required)
    • Their supplier number (optional)
    • The invoice number(s) (optional)
    • The original payment date (optional)
    • The original payment amount (optional)
    • Banking information and billing address (required)
  2. Repayment can also be made via check. The following information should be included:
    • 3700 O St NW, White Gravenor Lower Level, Washington, DC, 20057
    • Supplier’s name, number, and invoice number on the check remittance information
  3. If online payment from a bank account at a U.S. bank or payment by check is not possible, please contact accountspayable@georgetown.edu.

Upon receipt of a statement of accounts from a university supplier, Accounts Payable staff will perform a reconciliation against our records to determine which invoices listed have been paid, which have been received and not yet paid (along with the reason for non-payment) and those that have not been processed and/or received. Accounts Payable will work with the supplier and internal stakeholders to resolve any issues preventing the payment of properly submitted invoices.

  • All statements should be sent by the supplier to accountspayable@georgetown.edu.
  • Please limit one statement per supplier, per month.
  • Statements should reference the supplier’s name and must contain the following (at a minimum) for each invoice:
    • Invoice number
    • Invoice date
    • Purchase Order number
    • Total amount
  • Please allow up to two weeks for thorough review and follow-up action.

All credit memos should be submitted to PO-Invoices@georgetown.edu and should reference the original invoice and the Purchase Order tied to the overpayment. Each credit memo should have a unique invoice number. Once processed, the credit memo will reduce the invoiced amount of the Purchase Order to which it is applied, and will credit the worktags used on the original invoice.

The credit will create a negative balance on the supplier’s record, which will be applied to all future invoices until the total balance of unpaid invoices equals or exceeds the value of the credit. Any overage between the credit and new invoices will result in a payment equal to that overage.

Each year, Accounts Payable reviews payments that were issued but not claimed by the payee during the fiscal year that ended on June 30 of the third prior year. This review is restricted to payments issued as paper checks, since electronic forms of payment are typically claimed within a matter of days, and payment issues are surfaced more quickly. If it is determined that an outstanding payment is legitimate, Accounts Payable will attempt to contact the payee using both the email and physical addresses on file in an attempt to ensure that the payment reaches its intended destination.

Should we fail to receive a response from the payee asking for a reissuing of the payment, we will be required to remit the funds to the District of Columbia under the provisions of DC Code § 42-201. Payees who believe that they are entitled to funds remitted in this manner will need to contact the Government of the District of Columbia. More information is available from DC’s Chief Financial Officer.

Accounts Payable produces Forms 1099-NEC and 1099-MISC for suppliers who meet the following conditions:

  • Are U.S. persons or entities
  • Do not self-identify as a C-Corp or S-Corp, nor as a not-for-profit
  • Have been paid at least $600 in qualified* payments during the prior calendar year

Accounts Payable will send a preliminary notice to all suppliers who are determined to meet the above conditions in early December in order to verify that our information is accurate and up-to-date. We will make every effort to file these forms with the IRS at least one week before January 31, and to make copies available to recipients at that time. Any supplier for whom we have an email address on file will be able to access their form, if one has been generated, at www.viewmyforms.com.

*Whether or not a payment is deemed “qualified” is dependent on how the procurement request was structured. Accounts Payable does not control the creation or approval of procurement documents.