Supplier Registration FAQs

• Business details, including supplier name, tax ID and contact information (additional details may be required as needed)
• Supporting documentation for international suppliers: International W8 BEN/E

Use the Supplier Registration Site  to request registration. 

The Supplier Registration Request approval process generally takes 2-5 business days if the information provided by the supplier registrant is complete, accurate and matches government records.

Upon approval of a supplier registration request, the supplier contact designated by the registrant will receive two email notifications:

• Workday Tenant Access Granted — This email provides instructions for accessing the supplier portal.
• Supplier ID Notification — This email contains the supplier’s assigned Supplier ID.

If Georgetown University denies the registration request, the supplier registrant may receive a denial email notifying them of a critical error with the registration process and requesting a new registration application.

The first time you log in as a supplier, you will be prompted to replace the temporary password provided via email with a permanent password. The requirements for a permanent password are:

• A minimum of 16 characters
• At least one uppercase alphabetic character (A-Z)
• At least one lowercase alphabetic character (A-Z)
• At least one numeric character (0-9)

Next, you will see a screen to set up multi-factor authentication. You can either set up multi-factor authentication via:

• Email: You will receive a one-time code at the supplier contact’s email address.
• Authenticator App: You will use an app of your choice, on your mobile device, to receive a one-time code.

If you have an existing and approved Supplier Record with Georgetown University, you can request access to the supplier portal by completing the Supplier Portal Account Request Form. You must know your Supplier Record Number (SUP-#######).

If you do not have a Supplier Record with Georgetown University, visit the Supplier Registration Site  to submit a registration request. Once approved, you will have a supplier record, and supplier portal access will be provided to the Supplier Contact named in the registration request.

1. Go to the Supplier Record Management Portal page.
2. Click the Forgot Password link (below the “Sign In” button).
3. Enter your Username and Email Address (the username will generally be the same as the supplier contact’s email address provided at registration or in the supplier portal account request).
4. Hit the Submit button.

Use the Supplier Registration and Management Portal Job Aid. This will guide you on what to click on the Supplier Record Management Portal.

Changes of a supplier’s legal name or Tax ID are subject to additional scrutiny. Please complete the Supplier Record Change Request Form and supply the necessary tax documents as directed.

Supplier Registration Process Detail: A text-based guide detailing the information requested of registrants and the overall approval process

Supplier Registration and Management Portal Job Aid: A technical guide to the registration process and the use of the Supplier Record Management Portal

Supplier Registration Guide : A step-by-step guide (includes screenshots) to the registration process for domestic and international suppliers

We also hold thrice-weekly Office Hours for assisting with the registration process:

Wednesday: 10:30 a.m. – 12:00 p.m.

Thursday: 9:30 a.m. – 11:00 a.m.

Thursday: 1:00 p.m. – 2:30 p.m.

Please contact suppliercare@georgetown.edu with any additional questions.