• Before services are performed by non-US suppliers, the suppliers must have completed the Glacier registration process. Non-US suppliers cannot be paid if they are not registered in Glacier.
  • How do I navigate the Glacier software? See the Glacier User Guide (link forthcoming) for detailed instructions.
  • If you have a question about accessing Glacier and uploading data to the database, click the ‘Online Help’ button on the page you are viewing in your personal account, OR email support@online-tax.net for the fastest assistance. The Tax Department will not answer Glacier account-related questions.